Delivery Time
Echwear Shipping Policy
At Echwear, we offer free shipping across the United Kingdom. Shipping costs are on us! We also run discounts and promotions throughout the year, so stay tuned for exclusive offers.
Shipping Locations
This Shipping Policy applies to all orders delivered within the United Kingdom.
Processing & Delivery Times
- Order Cutoff Time: 5:00 PM (London Time). Orders placed after this time will be processed the next business day.
- Processing Time: 1–2 business days (Monday–Friday)
- Shipping / Transit Time: 5–8 business days (Monday–Friday)
- Estimated Receiving Time: 6–10 business days in total (handling + transit)
Orders placed on weekends or UK bank holidays will be processed on the next business day.
Delays
You should normally receive your order within 6–10 working days (Monday–Friday). In rare cases, delays may occur due to peak seasons, holidays, weather conditions, or external carrier issues.
If your order has not arrived within this timeframe, we kindly ask you to allow an additional 3 working days before contacting us.
If your order still hasn’t arrived after this period, please reach out to us at: info@echwear.com and our team will investigate immediately.
Order Tracking
Once your order has been dispatched, you will receive a confirmation email with your tracking number. You can track your parcel directly through our Order Tracking page.
Shipping Costs
Free Shipping: All UK orders qualify for free shipping — no minimum order required.
Contact Information
Store Name: Echwear
Company Name: Khmaissi Solutions LLC
Company ID: 2025-001649411
Address:
3 Staffa Rd, London E10 7PY, United Kingdom
Email: info@echwear.com
Phone: +44 7457 407388
Customer Service Hours:
Monday to Sunday — 9:00 AM to 6:00 PM (London Time)
We aim to respond to all emails within 1–2 business days.